Alpa88 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Bank-grade encryption for all data
Your information is never sold to any third party
You have the right to request, amend, or delete your data
Complying with international data protection standards
This Privacy Policy describes the data collection and usage practices of alpa88 ("we", "Platform"). By using the alpa88 platform, you agree to the collection and use of information as described in this policy. Your privacy is our priority.
Alpa88 is an online casino platform serving players in Malaysia. We understand that your personal information is a trust that must be handled with full responsibility. This Privacy Policy is designed to ensure you fully understand your rights and how we manage your personal data.
We are committed to protecting your privacy in accordance with the highest international data protection standards. Every decision regarding data handling is made with your interests and safety as a valued alpa88 member as our top priority.
Please read this policy carefully. Your continued use of the alpa88 platform following any amendments to this policy constitutes your acceptance of the changes made.
Alpa88 collects your personal information through several different channels. We only collect information that is genuinely necessary to provide you with a safe, responsible, and high-quality service.
Full name, date of birth, ID card or passport number required for KYC verification.
Email address, mobile number, and residential address for account communications.
Payment method details, deposit and withdrawal records, and account transaction history.
Betting history, game preferences, session duration, and in-platform activity.
IP address, device type, operating system, web browser, and login timestamps.
Support chat records, emails sent to us, and feedback provided.
We never collect sensitive information such as biometric data, medical records, or political affiliations. All information collected is used solely for platform operations and compliance with applicable laws.
The information we collect is used responsibly for the following purposes:
We do not use your information for third-party marketing purposes without your explicit consent. You may unsubscribe from promotional emails at any time through your account settings.
Alpa88 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, we may share your information in the following limited circumstances:
In all data sharing instances, we ensure that receiving parties adhere to data protection standards equal to or higher than our own.
Alpa88 continuously invests in robust security infrastructure to ensure your data is always protected. Our multi-layered security system is built to withstand the latest cyber threats.
All data transmitted between your device and alpa88 servers is encrypted using TLS 1.3 protocol, the same standard used by major banks in Malaysia.
An additional security layer requiring OTP verification before account access and withdrawals are permitted.
Our security team monitors platform activity around the clock to detect and respond to any threats promptly.
Financial data and personal information are stored separately with strict access controls to minimize the risk of exposure.
Our systems undergo regular independent security audits by certified cybersecurity firms to identify and address any vulnerabilities.
While we take all reasonable steps to protect your data, no system is completely impenetrable. We encourage you to use a strong password and never share your login credentials with anyone.
Alpa88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the alpa88 platform.
As an alpa88 member, you hold the following privacy rights, which you may exercise at any time by contacting our team:
You have the right to request a copy of all personal information we hold about you. We will provide this information within 30 calendar days.
If any of your information is inaccurate or outdated, you have the right to request that we correct or update it promptly.
You may request the deletion of your personal information, subject to record retention requirements mandated by gambling laws and regulations.
You have the right to object to the processing of your data for specific purposes such as direct marketing, and we will honor such requests.
You may request your data in a machine-readable format for transfer to another service provider if needed.
To exercise any of the above rights, contact our data protection team via email at [email protected]. We will process your request within the specified timeframe.
Alpa88 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable laws in Malaysia.
Once the designated retention period has expired, your data will be securely deleted or converted into an anonymized format that cannot be identified.
The alpa88 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we find that we have collected personal information from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their minor has registered on our platform are asked to contact our support team immediately.
Alpa88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services.
For material changes, we will provide at least 14 days' notice before the changes take effect, via:
The "Updated" date at the top of this page will always reflect the date of the latest revision. Any use of the platform after the effective date of changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or wish to exercise your privacy rights, the alpa88 Data Protection Officer team is ready to assist you.
Privacy Email
For privacy and data protection enquiries: [email protected]
24/7 Live Chat
For immediate assistance, use the live chat feature available on the alpa88 platform at any time.
Response Time
Privacy-related requests will be processed within 30 calendar days. For urgent cases, we will provide an initial response within 72 hours.
We do not share your identity or personal information with advertisers or data brokers. Your data remains entirely yours and is used solely for platform operations.
The same 256-bit SSL encryption technology used by leading banking institutions protects every transaction and data exchange on the alpa88 platform.
We only monitor activity related to account security and responsible gaming. alpa88 does not track your physical location or any activity outside the platform.
Alpa88's privacy and security practices are reviewed periodically by accredited independent auditors to ensure full compliance with international standards.
You have full control over promotional notifications. Opt out of marketing emails at any time through your account settings without affecting core functionality.
Alpa88 operates in compliance with applicable data protection laws and continuously updates our practices in line with the latest regulatory changes.